adesso SE, the IT services company headquartered in Dortmund, said on August 12, 2026 that it is acquiring omni:us, a Berlin company that uses artificial intelligence to automate insurance claims handling. The purchase price and other terms were not disclosed.
After the transaction is completed, omni:us will keep its own brand and its current management team, led by chief executive Thomas Hauschild, and will operate as part of the adesso Group. Its technology is to become a built-in part of in|sure Ecosphere, the core insurance software sold by the subsidiary adesso insurance solutions.
omni:us said it will keep supporting its existing customers on the products and technology they use today, while also making its software available to the larger base of insurers that run adesso's platform.
What omni:us built
omni:us was founded in Berlin in 2015 and has spent about ten years building AI for insurers. Its software collects, classifies and processes the documents and messages that insurers receive from customers, and can take a claim from first notification through to payout. Simple claims can be settled without a person touching them, while for complex cases the system acts as a copilot that prepares information for a human claims handler.
According to adesso, the omni:us models were trained on several million annotated claims cases and more than 80 million insurance documents. Insurers including Allianz, UNIQA and MS Amlin already use the technology to automate parts of their claims work, and customers have reported efficiency gains of up to 35% and improvements of up to four percentage points in their claims ratio. Coverager reported that the platform supports more than one million claims a year.
“In claims business, artificial intelligence must prove that it works reliably under real financial, regulatory and operational conditions. This reliability is the result of many years of development work.”
Why adesso is buying
in|sure Ecosphere is a cloud-ready set of applications that covers the main processes of an insurer, from policy administration to claims management. Coverager reported that it has more than 50 customers. adesso has been adding what it calls an agentic layer to the platform: software agents that take in information, carry out transactions and prepare decisions within limits set by the insurer.
Adding omni:us is meant to strengthen that layer considerably. Rather than selling AI as a separate tool next to the core system, adesso wants insurers to get claims automation inside the system they already run, without switching vendors. The company said explainability, human oversight, operational reliability and traceability will remain fixed requirements, since claims handling is a regulated process.
Chief executive Mark Lohweber said the deal also brings a team of specialists and moves adesso closer to its goal of becoming the leading partner for putting AI into production in German-speaking markets. Hauschild said that, as part of adesso, omni:us can reach a much larger insurance market, integrate more deeply into core systems and apply the same approach to other insurance processes beyond claims.
The founders and the funding
omni:us was founded by Sofie Quidenus-Wahlforss, who led it as chief executive in its early years. In 2018 it announced a $22.5 million round from Target Global, MMC Ventures and Talis Capital, with existing investors Unbound and Anthemis also taking part, tech.eu reported. In March 2020 it closed a Series B led by CommerzVentures, with Viola FinTech and existing backer UNIQA Ventures participating. The amount of that round was not disclosed.
In total, omni:us raised about $56.5 million across eight rounds, according to Coverager, which also reported that its headcount had fallen from a peak of 59 to 45 employees. At the time of its Series B, the law firm P+P Pöllath + Partners, which advised UNIQA Ventures, put the company's staff at around 85.
How the deal fits adesso's results
adesso is a much larger business than its new subsidiary. In the first half of 2026 it reported revenue of €794.3 million (about $920 million), up 13% on a year earlier, and more than 11,500 full-time staff, according to a summary of its second-quarter results on Quartr. It confirmed full-year revenue guidance of €1.6 billion to €1.7 billion (about $1.9 billion to $2 billion).
The company's generative AI work brought in €73.7 million (about $85 million) in new orders from 72 clients in seven countries in the period. Management named AI initiatives and the omni:us purchase among the drivers of future growth, and described the deal as strengthening its AI insurance products and its ability to sell more to existing insurance customers.
